Return & Refund Policy
You may return most new items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products for some shipping ways, especially the products with battery for express shipping way.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We have shipped many packages worldwide, including the orders from our Amazon and eBay stores, so you should have confidence buying on our website. After payment, just spend a little time on checking the emails. If the order goes normally, you can get the notification of shipping with the tracking number and the tracking website.
Usually we use the following shipping ways:
- Express Shipping
DHL, FedEx, UPS, TNT, Toll, Aramex are the carriers we often cooperate with. We may ship the package out from our USA warehouse or from our China warehouse. Usually the delivery takes about 3-7 days. The tracking websites as follows:
- USPS Shipping
For USPS shipping way, we ship the packages out from our USA warehouses. Usually the delivery takes about 3-7 days to USA areas. The tracking website: https://www.usps.com/
Shipping label examples:
USPS tracking number 9300120111401316038914
USPS tracking number 9300120111401317024862
USPS tracking number 9405509699937097998135
- Various Postal Shippings
For Various Postal Shipping ways, we ship the packages out from our China warehouses. Usually the delivery takes about 8-35 days (depending on the destination, busy sale season or not, and the luck). The tracking website: http://www.17track.net/en
Shipping label examples:
Tracking number LM076094042CN Postal Service to Canada
Tracking number LT187020560CN Postal Service to USA
Tracking number LT187266449CN Postal Service to USA
Tracking number LX967319507CN Postal Service to Australia
Tracking number RC484295974HK Postal Service to Columbia
Tracking number RS219431317CN Postal Service to Turkey
Tracking number RS219435680CN Postal Service to Tailand
Tracking number RS509689847NL Postal Service to Spain